News and reports

Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.

Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.

Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

Find out more about how we collect, process and store data.

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

Five things you should expect from home care, domiciliary care or help in the home.