From 1 September 2025, Healthwatch Hammersmith and Fulham has a new delivery partnership.
Sobus, W12 Together, and Local Voice are working together to build on past achievements and ensure local people — especially our valued volunteers and community representatives — continue to have a strong, independent voice in health and care.
A New Chapter for Healthwatch Hammersmith and Fulham
Volunteer for Healthwatch Hammersmith & Fulham and boost your CV!
Volunteering with us will help you learn new skills or develop existing ones and gain valuable work experience. We provide training in research, data analysis, report writing and much more!
Mental Health Patient Experience Survey
Have you received help with your mental health from the West London NHS Trust in the last year? Please tell us about your experience - good or bad - by filling in our online survey.
We are the independent champion for people who use health and social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
News and views
Latest reports and publication
The Experience of Health, Care and Community Services, 01.07.25 - 30.09.25
This quarterly report is based on the experience of 452 people.…
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Complaints Policy
Our complaints process outlines how to make a complaint about us and…
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Advice and information
NHS 111: Booking your A&E appointment
Learn what NHS 111 is and how you can use the service to book an A&E appointment
Getting a second opinion about your care
A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment…
What should I do if my GP removes me from their list?
GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.
"The woman I spoke to needed a lot of support. She felt like her GP was not helping her and the Hospital kept cancelling or postponing her appointments. When I spoke to her, I was able to help her to contact PALS and receive a foodbank delivery. The day she received the food, she called and thank me. She was so thankful for what I had done for her."
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