I accepted another time, but once checking with my wife discovered she had a midwife appointment, so I was on childcare duty. Could I contact the surgery to let them know and arrange another time? NO! I called and tried to speak to the Admin team approx 10 times - each time, I was put into a queue, and the hold music came on, then suddenly without warning I was sent back to the main menu and had to go back into the queue again... I will now go to the surgery to speak to someone through an intercom to resolve this... how frustrating and such a waste of time!!!
have been keeping away from doctors and hospitals since March I was quite nervous of sitting indoors in a packed surgery waiting for my appointment but it was not like that at all! It was outside in an airy tent with a heater, seen immediately although early and all over with in 2 seconds. Lovely friendly nurse! Thanks guys!
to call the surgery to book an appointment but I am not good with technology. I have a headache for 3 days now and I have been taking paracetamol and still not well. I cannot get through to them on the phone to try and arrange an appoint and received an email to book an online appointment and they say not to contact them.