make appointments if it’s urgent. During my pregnancy and postnatally, I would sit on hold for an hour before being told that there only appointments at the most inconvenient time bearing in mind I have a newborn. I could never get access to the help and support I needed for my physical and mental well-being.The appointment system is ridiculous as you can never book in advance but only phone to be put on hold for hours. I have a ten week old baby but still have not been seen. They have a duty of care to their care patients but fall short every time. I am honestly very dissatisfied and disappointed in the service they provide
need the same day it's not easy to get through the receptionist, the line is constantly busy. This morning I called for my daughter and I was on the phone for 40 minutes and I had to persuade them to get her appointment. The doctors are very good, they explain well and answer your questions.