Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

North End Medical Centre (HFP Medical)

Awful felt totally neglected

After being taken by ambulance to C&W after calling 111 they sent an email to my GP as I needed pain relief for migraines as URGENT . I ask for a GP call back but was refused an appointment by the surgery and kept being told to call back. They did say some one will call to book an appointment for my high BP and repeat blood tests. After four days still not able to get a call back for medication for migraines.? I give up

Anonymous