Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fulham Cross Medical Centre

Poor service

The head GP is unhuman, he does not care about anything and the people above him do not care and let him do anything he wants. It's impossible to get through the receptionist to book speak to a doctor. i don't know if they are still open because I have been unable to get an appointment. you can be on the phone for 30 minute still you be able to talk to anyone.