Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Fulham Cross Medical Centre

Poor service

It's very difficult to speak to staff. This lady has been waiting for her second dose vaccine and it's been 6 months she still has not received it. I have tried to speak to the Practice Manager but it has not been possible. She still can't get her prescription. It's been 2 years no GP appointment at her home.

Anymous