Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Boots UK, 198-200 Fulham Palace Road, W6 9PA

They are okay

i have so many prescription and when they received half of it they dont call me so i have to call them to find out ,there is a lack of communication betwenn the pharmacy and the surgery, so its always a problem for me.