Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Babylon GP at Hand, The Medical Centre, Dr. S Jefferies and partners

Okay service

My experience so far has not been good, I was mis-diagnosed twice and this its affect your health. Because you are worry, it affected my family so its very diffcult for me to trust doctors now. It's very hard to get through the telphone when trying to book an appointment.

Anonymous