Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Babylon GP at Hand, The Medical Centre, Dr. S Jefferies and partners

Not good

It's not easy to get an appointment, I care for my mum so I deal with the surgery a lot. The receptionists are rude and they always used to shout when we were in the waiting area. Only one doctor at this medical centre is good, the rest are not.

Anonymous