know how to use the hearing aid, they said I need a hearing test, When I called Babylon they said I need to go to ear waxing, but I can't get any further and all I want is an appointment to sort out and show me how to use my hearing aid. It's a disaster.
low. Admin staff in particular are bad, they lost images for dermatology referrals and failed to let me know. I've now got an initial appointment to see a dermatologist for Jan 2022 after having to submit another referral. I originally went to the GP in August 2020. I could be a lot further down the line in terms of treatment by now.
It's great that you can get access to an appointment very quickly but the standard of care is very patchy. They're also dreadful at sorting referrals to secondary care.
