Update of latest COVID-19 support & guidance for those living with dementia and healthcare professionals


1. Volunteer support

A. NHS – NHS England and NHS Improvement, working with Royal Voluntary Service and the GoodSAM app have set up this to help people in England to stay safe during coronavirus (COVID-19). NHS Volunteer Responders have now completed more than a million tasks:

· avoid busy places by collecting their shopping, medicines and other important items

· have regular contact with other people by making regular friendly phone calls

· get to medical appointments by giving lifts.

B. Alzheimer’s Society- Companion-calls

C. AGE UK – Befriending calls

D. Local support groups are running telephone support

E. Our own CLCH volunteers – The Seasonal Cheer Volunteer is a specific volunteering role created by CLCH to tackle isolation in the run up to the New Year.

Seasonal cheer volunteers will be making regular contact with socially isolated patient’s through-out December into the New Year ensuring our most socially isolated patients feel connected.

To make our volunteering roles more accessible we have moved a number of roles to an online platform:

Befriending Volunteer: Contacting socially isolated patients up to 3 times a week over a period of 10 – 12 weeks offering a listening ear.

Well-being volunteer: Checking in on recently discharged volunteers from the rehab unit ensuring they are transitioning back into the community comfortably.

Bluejeans Volunteer: Supporting patients to set up the Bluejeans app on their phone a head of a clinical appointment.

2. Activities available during isolation

Local libraries online, kindle books, social media, virtual tours etc – Access to virtual museums, concerts, plays, book reading e.g.

· Audible is making some of its books free

· Google Arts and Culture: Collections

· Good Housekeeping: Best virtual tours

· UpgradedPoints: Best virtual museum tours

· COVID-19 and social isolation (MARCH Network, 2020) Creative isolation -This tool shares some home-based, creative ways to support mental health during these unique and uncertain times

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