Covid-19 monitoring update from NWL CCG




The number of confirmed coronavirus cases continues to rise across almost all boroughs in NW London and remains over 100 per 100,000 population. London as a whole is 105 per 100,000 population.

It is important that all sectors of the community adhere to national advice on hand washing, mask wearing and social distancing if the spread of Covid-19 is to be halted; protecting your family, your community and yourself.

Key messages for local residents:

  • We would like to reassure patients and the public that we have been working hard over the last few weeks, to prepare for a second wave and plans are in place to support care homes; primary, community, mental health and hospital care.
  • Across health services in NW London we have learnt a lot form the first wave and we are in the best possible place to continue to treat patients safely and effectively through the weeks and months ahead.
  • If you have any symptoms of coronavirus (a new continuous cough, a high temperature, or a loss of/change in taste or smell) please immediately self-isolate and book a free test online at or by calling 119.
  • The NHS is here for you and if you have been called for an appointment, it is because you need it. Please make sure you attend if you are asked to do so – it is much safer to attend hospital when required than not to come in due to misplaced fears.
  • Follow the latest public health and Government guidance to protect yourself and your loved ones.




St Charles Urgent Care Centre re-opens for booked appointments


On Monday 26 October 2020, St Charles Urgent Care Centre (UCC) will re-open as a pre-bookable clinic for people with minor injuries needing same day urgent treatment, such as; minor scalds and burns, minor head injuries or abdominal pain. Monday – Sunday, 8am – 6pm.

Appointments can be made through NHS 111 and GP.


Parsons Green Booked Clinic opens

On Monday 26 October 2020, Parsons Green Booked Clinic opened providing booked face-to-face and virtual appointments for Hammersmith and Fulham registered patients who have been referred via a primary care triage. To maintain effective infection prevention control at the site, patients can no longer just walk in. Patients who turn up without an appointment will not be seen.

It will be delivering services Monday to Friday from 8.00am to 6.00pm and from 9am to 1pm on Saturdays.


Key messages for local residents:


  • Download the NHS COVID-19 app, part of the NHS Test and Trace programme.
  • The national test and trace team are advising that if you don’t have coronavirus symptoms, do not book a test. We need to protect the tests for those who need them most. If you have symptoms, book a test.
  • If you are going into hospital for a planned procedure or you are taken into hospital in an emergency you will be tested.


Primary care


All GP practices in NW London continue to offer face to face appointments to patients but provide a telephone call back in the first instance to reduce the spread of infection where possible. Patients will then receive a video or face to face appointment dependant on their need. GPs are also providing same day emergency care.


Key messages for local residents:


  • hospitals and GP surgeries are safe and people should attend appointments and seek help when needed
  • you can still see your GP face to face if required.




The flu vaccination programme has begun rolling out, the vaccine is delivered in batches and practices will receive their supply in stages and then begin inviting patients to book an appointment. The free flu jab can be accessed at the GP or a local pharmacy.


Key messages for local residents:


  • The flu can be serious. There has never been a more important time to make sure you, and those you care for, are protected against serious illnesses such as the flu. 
  • The flu vaccine is available for free to those most at risk.
  • If you are eligible for a free flu vaccination, your GP practice will contact you directly by letter or text to arrange it. Book your vaccination at your GP practice or local pharmacy as soon as you are contacted. 


  • As a person on the NHS Shielded Patient List, it is vital that you get your free flu jab.If you have not heard from the NHS about your flu jab, please contact your GP practice to arrange it.
  • To protect you from the risk of catching flu, household contacts of people on the NHS Shielded Patient List are also eligible this year for a free flu jab. A household contact is a person that lives with you or is expected to be in your home across most days over the winter. Your household contacts should ask their GP or pharmacist about the free flu jab


Mental health


  • If you are stressed, anxious or experiencing low mood you can access wellbeing and psychological support from a North West London IAPT service. You can refer yourself or speak to your GP or another healthcare professional for a referral. For more information visit or


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